Stop Losing Revenue to Chargeback Errors and Rebate Leakage
IMA360 automates your entire chargeback, rebate, and gross-to-net workflow, from claim intake to resolution. Trusted to process $400B+ in annual revenue and 600M+ transactions for pharmaceutical and biotech organizations.
Distributor Chargeback Dashboard
Track and reconcile distributor chargeback claims with automated processing
Claims In Progress (Monthly)
Claim Aging
Settlement Trend ($K)
Recent Chargeback Claims
6 records| Claim #↑ | Distributor↕ | Amount↕ | Items↕ | Submitted↕ | Status↕ |
|---|---|---|---|---|---|
| CLM-2025-4516 | Patterson Companies | $67,800 | 19 | 2025-06-10 | Pending |
| CLM-2025-4517 | Owens & Minor | $178,900 | 52 | 2025-06-11 | Finalized |
| CLM-2025-4518 | Henry Schein | $12,340 | 5 | 2025-06-12 | Rejected |
| CLM-2025-4519 | Cardinal Health | $234,100 | 68 | 2025-06-13 | In Progress |
| CLM-2025-4520 | AmerisourceBergen | $89,450 | 23 | 2025-06-14 | Finalized |
| CLM-2025-4521 | McKesson Corporation | $145,230 | 47 | 2025-06-15 | In Progress |
Distributor Chargeback
Your commercial systems can't keep up
Pharmaceutical and biotech companies manage an extraordinary web of pricing, rebates, chargebacks, fees, and discounts, each varying by contract, channel, payer, and geography. The average pharma manufacturer loses 2-5% of revenue to chargeback discrepancies alone. As portfolios expand and access models evolve, spreadsheets and fragmented systems create blind spots that cost you real money.
Revenue Bleeding from Chargeback Errors
Wholesalers, GPOs, and PBMs submit thousands of chargeback claims monthly. Manual validation leads to overpayments, disputes, and write-offs. Errors compound across thousands of claims and erode your margins.
Gross-to-Net Numbers You Can't Trust
With Medicaid, 340B, commercial rebates, and distribution fees, your gap between gross and net revenue grows wider and harder to forecast when it lives in disconnected spreadsheets.
Contract Deviations Go Undetected
Managing hundreds of contracts across government programs, GPOs, and commercial payers with different terms, tiers, and eligibility rules creates constant compliance exposure. Deviations go undetected until audit, and by then the damage is done.
Pricing Changes Create Downstream Errors
WAC, ASP, AMP, and Best Price calculations require precise, auditable data flows. Manual processes introduce errors that cascade across wholesalers, distributors, and payers, triggering regulatory penalties.
One Platform for Every Dollar Between Gross and Net
IMA360 replaces spreadsheet-driven processes with automated workflows and validation, centralizing your contracts, chargebacks, rebates, and pricing into a single system where finance, commercial, and compliance teams share an auditable view of every revenue adjustment.
Revenue you can trust, compliance you can prove
With automated execution and real-time visibility, your team gains measurable improvements across every commercial process.
The average pharma manufacturer loses 2-5% of revenue to chargeback discrepancies. Automated validation catches these errors before they become disputes or write-offs.
Eliminate manual reconciliation with automated EDI 844/849 processing across your wholesaler network.
Pre-configured pharma templates and guided onboarding get your team running. No 12 to 48 month enterprise rollout.
Every pricing decision, rebate calculation, and chargeback settlement is traced with a complete audit trail for regulatory review.
Built for Pharma Complexity
IMA360 is purpose-built for the commercial complexity of pharmaceutical and biotech organizations. Replace spreadsheets and legacy point solutions with a single platform that adapts to your market, not the other way around.
Request a DemoFull EDI Chargeback Automation
Native support for EDI 845, 844, and 849 transactions, from claim receipt through validation and settlement. No middleware required.
Gross-to-Net Transparency
Real-time visibility into every deduction between WAC and pocket price, including Medicaid, 340B, commercial rebates, distribution fees, and chargebacks.
Proven at Scale
Trusted to process over $400B in annual revenue and 600M+ transactions. No other platform in this space operates at this scale.
GPO and 340B Compliance
Automated eligibility verification, roster management, and contract compliance across government and commercial programs.
User-Configurable Programs
Launch new rebate, chargeback, and incentive programs without custom development. Your team configures programs directly, reducing time to market from months to weeks.
ERP-Agnostic Architecture
Works alongside SAP, Oracle, or any ERP without vendor lock-in. Pre-configured connectors reduce implementation time by 60%.
Auditable to the Transaction
Every pricing decision, rebate calculation, and chargeback settlement is traced with a complete audit trail for regulatory review.
Complexity Simplified. Your Results Amplified.
Ready to stop losing revenue?
See how IMA360 automates your chargeback, rebate, and GTN workflows and gives your team real-time visibility across every commercial process.
Frequently asked questions
How does IMA360 handle gross-to-net calculations?
IMA360 gives you full transparency into every GTN adjustment, including rebates, chargebacks, admin fees, returns, and discounts, with real-time calculations and forecasting. The platform validates adjustments against contract terms automatically and provides drill-down visibility from portfolio-level totals to individual line items. Your finance team gets GTN numbers they can trust, not spreadsheets they have to reconcile.
Can IMA360 manage our distributor chargeback process?
Yes. IMA360 automates your entire chargeback lifecycle, from EDI 844 claim submission through EDI 849 reconciliation and dispute management. The platform matches claims against contract terms, flags discrepancies automatically, and provides complete audit trails for every transaction across your wholesaler network.
How does IMA360 handle 340B chargebacks?
IMA360 validates 340B contract pricing automatically, prevents duplicate discounts across covered entities and contract pharmacies, and maintains audit-ready records for every 340B transaction. The platform flags pricing discrepancies, tracks covered entity eligibility, and generates the reporting your team needs for HRSA compliance.
Can IMA360 integrate with my existing ERP (SAP, Oracle)?
IMA360 connects natively with SAP, Oracle, and other major ERP platforms through pre-built connectors. The integration is bidirectional, pulling product, customer, and contract data in while pushing governed pricing and incentive data out. The platform processes EDI 810, 844, and 849 transactions automatically, connecting your commercial processes end to end without custom code.
How long does implementation take for pharmaceutical companies?
Most IMA360 implementations for pharmaceutical organizations go live within 6 to 18 months. That includes data migration, ERP integration, user training, and production deployment. Your team can configure new rebate and chargeback programs directly, with no waiting for a services engagement to stand up each new program.
What's the difference between distributor and manufacturer chargebacks?
Distributor chargebacks are claims submitted by wholesalers to recover the difference between WAC and the contracted price they sold at. Manufacturer chargebacks flow in the opposite direction as claims against manufacturers for pricing adjustments. IMA360 automates both sides of the chargeback process with automated validation, matching, and reconciliation.
Can IMA360 manage GPO contracts and admin fees?
Yes. IMA360 automates GPO membership roster management, pricing tier calculations, and administrative fee processing. The platform validates pricing against GPO contract terms in real time, tracks tier commitments, and calculates admin fees automatically, eliminating the spreadsheets most pharma companies use to manage these programs.
Is IMA360 compliant with pharmaceutical industry regulations?
IMA360 is SOC 2 compliant with enterprise-grade security, role-based access controls, and complete audit trails for every pricing decision, contract change, and incentive execution. Every action in the system is traceable, timestamped, and tied to a specific user, giving your compliance team the documentation they need for internal audits and regulatory reviews.
What systems does IMA360 replace?
IMA360 replaces a wide range of legacy and point solutions for pricing, rebate, chargeback, and incentive management. Organizations commonly migrate to IMA360 from SAP Vistex, SAP Condition Contract Management, Model N, Vendavo, PROS, Zilliant, Pricefx, and custom-built or spreadsheet-based solutions. Because IMA360 is ERP-agnostic and API-first, it works alongside any ERP system and replaces tools that lack modern integration, automation, or cross-functional visibility.