Manufacturer Chargeback Challenges

Manufacturers often face a complex web of channel agreements, pricing tiers, and distributor claims that make chargeback management time-consuming and error-prone.

Manual verification, limited data visibility, and delayed settlements cause revenue leakage, compliance risks, and strained relationships with distributors. Without automation, tracking eligibility, validating claims, and maintaining audit accuracy across large volumes of transactions becomes nearly impossible.

Key Chargeback Capabilities that Matter

  • Automated Claim Validation – Verify distributor and partner claims in real time using integrated pricing and eligibility logic.
  • Contract & Program Integration – Align chargebacks with customer pricing, GPOs, and rebate agreements.
  • Accrual & Reconciliation Automation – Streamline financial posting and reconciliation across systems.
  • Audit & Compliance Controls – Maintain end-to-end transparency with complete traceability.
  • ERP & CRM Connectivity – Integrate seamlessly with SAP, Oracle, Salesforce, and other systems.

How IMA360 Helps with Manufacturer Chargebacks

IMA360 Manufacturer Chargeback transforms the way manufacturers manage downstream pricing and claims. It automates validation, reduces dispute cycles, and provides real-time visibility into chargeback performance.

The solution connects directly with contract and pricing data, ensuring every claim aligns with agreed terms and eligibility rules. With cloud-native flexibility and full ERP integration, IMA360 enables faster, cleaner settlements that strengthen distributor trust and financial accuracy.

Value Delivered

  • Error-Free Settlements: Reduce manual review and eliminate overpayments.
  • Faster Processing: Cut settlement times from weeks to days.
  • Compliance Confidence: Maintain complete audit trails for every transaction.
  • Stronger Channel Relationships: Improve partner trust through timely, accurate payments.

Trusted by manufacturers to manage complex multi-tier chargeback ecosystems.

Proven success in reducing dispute resolution time and improving accuracy.

Decades of expertise in pricing, rebates, and chargeback automation.

Seamless integration with ERP and financial systems ensures scalability and compliance.