Smarter Distributor Chargeback Management for Speed, Accuracy, and Margin Control

Automate chargeback claims, validations, and settlements—while improving transparency and profitability across suppliers and customers.

Ima360

Challenge

Distributors often deal with thousands of pricing agreements, supplier programs, and rebate rules.

Managing chargebacks manually through spreadsheets or disconnected systems leads to errors, overpayments, and delayed recoveries. Without centralized visibility and automation, validating claims and reconciling settlements becomes slow, frustrating, and costly.

This complexity not only impacts cash flow and compliance but also weakens trust with suppliers and customers.

IMA360 Price Optimization transforms pricing from reactive to proactive. It combines AI-powered analytics with flexible configuration tools to help teams identify the right price, every time.

By connecting seamlessly with ERP and CRM systems, IMA360 enables real-time pricing simulation, scenario planning, and governance—all without disrupting existing workflows. Organizations can optimize for revenue, profit, or share while maintaining full control and compliance.

Ima360

How IMA360 Helps with Price Optimization

Capabilities

IMA360 Distributor Chargeback Software centralizes and automates the end-to-end chargeback process, ensuring accuracy, speed, and transparency across every claim. By validating distributor submissions against contract pricing, rebate agreements, and eligibility rules in real time, the platform eliminates manual reviews and reduces disputes. Integrated workflows, audit-ready controls, and seamless ERP connectivity give teams full visibility and confidence in every chargeback—without operational disruption.

  • Automated Claim Creation & Validation – Generate and validate chargeback claims in real time based on supplier pricing and eligibility.
  • Program & Contract Integration – Align chargebacks with supplier rebate and pricing agreements for accuracy.
  • Dispute & Exception Handling – Manage rejections and corrections with built-in workflow automation.
  • Audit-Ready Transparency – Track every transaction with detailed history and reporting.
  • ERP Integration – Sync seamlessly with SAP, Oracle, and other enterprise systems to ensure financial consistency.

Results

IMA360 Distributor Chargeback delivers measurable results by transforming chargebacks from a manual, error-prone process into a governed, automated workflow. With real-time validation, contract alignment, and full traceability, organizations reduce financial leakage, accelerate claim resolution, and strengthen relationships with distributors—while maintaining control and compliance at scale.

  • Reduce Errors & Leakage: Automatically validate chargebacks against pricing and contract terms to prevent overpayments and inaccuracies.
  • Accelerate Claim Resolution: Streamline claim creation, validation, and settlement to shorten cycle times and reduce backlogs.
  • Improve Visibility: Gain real-time insight into chargeback volume, status, and financial impact across distributors and programs.
  • Strengthen Compliance: Maintain full audit trails, exception handling, and governed workflows for transparent, defensible chargeback processing.

IMA360 Revenue Management Platform

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